Business Administration - Level 2 Certificate ONLINE
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More information about this Course
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This is an online course, you can enrol and start at any time between the advertised start date and the end date.
Flexible Learning - An interview is essential for this course
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How will the course benefit me?
There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater
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What will I learn?
How to use the EQUAL online learning platform to complete tasks and assessments. You may also learn how to use online video conferencing.
How to use Google Education suite (email, online video conferencing, uploading coursework).
Develop understanding of basic administration concepts and practices
Review essential knowledge for daily and more complex administration tasks
Learn business and administration national occupational standards
Unit 1: Principles of providing administrative services
This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
Unit 2: Principles of business document production and information management
This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
Unit 3: Understand communication in a business environment
Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.
Unit 4: Understand employer organisations
This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.
Unit 5: Understand how to develop working relationships with colleagues
Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.
Unit 6: Understand how to carry out business administration tasks
This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.
Unit 7: Understand how to prepare text
Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.
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Career Opportunities
This course supports progression onto a range of other online vocational courses. You may also be interested in our online auto assessed CPD Certified courses that are also on the EQUAL online learning platform.
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Assessment / Exam
You will complete an online portfolio of evidence demonstrating how you meet the qualification criteria. The average time to complete this online course is 12 weeks you may however complete in fewer weeks or it may take you longer. It will depend on your commitment to the course. You will however be expected to complete all assessments within the academic year you commence the course in.
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Entry Requirements
Spoken and written English at Level 2 and be a confident IT user - experience in using web-based portfolios would be beneficial. You will also need to be be motivated to undertake personal study and homework of at least 3 - 5 hours each week and be willing to participate in occasional online tutorials if required. You will need an email address to use the EQUAL online learning platform.
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Additional Material Cost
To fully participate in this FULLY ONLINE COURSE you will need: - a PC/laptop/tablet with a fully updated browser (preferably Google Chrome) - your device will need a microphone and preferably a camera - you will need access to a reliable internet connection.
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Health & Safety
You will be need to be familiar with staying safe while learning online. If you have not completed any online- safety training it would be beneficial to complete an online safety module. You can find modules here https://www.learnmyway.com/subjects/online-safety/ . You can register for free using our log in 3453711. You will need to use your personal email to account to to access the EQUAL secure online learning platform. Depending on the course you are enrolled for you may need a private space while participating in the online part of the course.
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How will the course be delivered?
You must have access to the internet and a suitable device, preferably a PC or laptop to enable you to access the EQUAL online learning platform. You will be given access to online workbooks and materials which will take you step by step through the course and help you to develop independent learning skills. You will be supported by an experienced assessor who will contact you at the beginning of the course and provide feedback on the assessments you complete via the EQUAL online learning platform, at various intervals throughout the course. You will receive email reminders from the EQUAL platform when assessments are due. All evidence is submitted through a web-based portfolio.
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