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Course CodeCourse NameStart DateEnd Date         Start Time     End Time                Site                Day                Availaiblity
ZH8727Employability - Introduction to customer service23/05/202523/05/20259:30 AM12:00 PMGants Hill Campus (Gearies Centre)FriAvailable for enrolments
ZH8761Employabilty - Introduction to Customer Service28/11/202428/11/20249:30 AM12:00 PMRichmond FellowshipThuAvailable for enrolments
What will I learn?
What makes good and bad customer service How to deal with difficult customers Is the customer always right or satisfied? Role play


Entry Requirements
There are no entry requirements to join this workshop, however you will need a good understanding of written and spoken English to participate


Career Opportunities
Learners can enrol on other employability related workshops or attend the Employability Hub for one to one support You can book a one to one appointment with Work Redbridge for other employability help and support